Description by the Seller
This tailored for you project equips your team with essential communication skills, including active listening, confident and clear communication techniques, and proven strategies for navigating difficult conversations with professionalism and ease.
Imagine your team confidently leading meetings, managing conflict constructively, and building stronger relationships that drive performance. This program is designed to foster psychological safety, build mutual respect, and enhance workplace dynamics.
Led by Carol Fox, whose expertise spans corporate, education, government, and elite sport, this workshop combines evidence-based insights with highly practical tools your team can apply immediately.
Delivery Format:
Face-to-face 6.5 hour Masterclass with follow up resources including weekly digital coaching tips reinforcing learning and encouraging accountability.
4 Hours Group coaching post masterclass for continued learning and accountability.
*based on maximum of 20 participant's
Content Includes :
•Adapting your message so it is received and understood easily.
•How to have meaningful difficult conversations.
•The power of words and body language on your message.
•Understanding differences in people and why they behave the way they do, especially in stressful situations, and how to validate them.
•Awareness of limiting stories we can have about others and how to reframe for a growth mindset.
•Active listening skills so people feel heard and validated.
Participants will leave this masterclass with tangible tools they can immediately apply across key areas of their professional roles:
ü Team Meetings and Briefings
Lead with clarity and presence, ensuring messages are understood and engagement is high.
üDifficult Conversations
Approach challenging discussions with confidence, empathy, and structured techniques to reduce defensiveness and improve outcomes.
ü Performance and Development Conversations
Provide feedback that motivates, aligns expectations, and builds trust—rather than resistance.
üCross-functional Collaboration
Adapt communication styles to work more effectively with diverse colleagues and stakeholders.
üManaging Up and Across
Influence with credibility and professionalism, even in high-stakes or politically sensitive environments.
üEveryday Interactions
Practice active listening and language awareness to create psychological safety and stronger workplace relationships.
All techniques are grounded in real-world leadership contexts and designed for immediate, sustainable impact.
Carol Fox & Co is led by Carol Fox, a trusted executive coach, keynote speaker, and strategic facilitator with over 30 years’ experience partnering with leaders across the corporate, government, emergency services, education, and elite sports sectors.
Carol is the former President of Women Sport Australia and a graduate of the Australian Institute of Company Directors. She is nationally recognised for her expertise in confident communication, high-performance leadership, and psychological safety—particularly in complex, high-stakes environments. Her work focuses on building leadership capability, transforming team culture, and driving measurable impact through practical communication strategies.
Our clients include the Australian Sports Commission, AIS, AFL National Programs, McDonalds, Australia Post, Adelaide University, Facility Management Australia, Sport NSW, Sport SA, Swimming Australia, Softball Australia, Tennis Australia, Victoria University, Gymnastics NSW, Basketball Victoria, and many others across both the public and private sectors.
I welcome the opportunity to collaborate and adapt this offering to meet your scheduling and budget preferences.We are committed to helping you deliver transformational leadership education for your leaders.
Contact Carol: info@carolfox.com to discuss further.